Policies & Practice Information

At Plum Pediatrics, our goal is to provide exceptional care while maintaining transparency, clarity, and consistency in how we serve our patients and families. The following policies are designed to ensure a smooth experience, protect patient information, and align expectations between our care team and the families we support.

We encourage all patients and guardians to review these documents carefully, as they outline important information related to privacy practices, financial responsibilities, visit types, and vaccination expectations.

Plum Pediatrics reserves the right to update, modify, or revise these policies at any time to reflect changes in regulations, clinical practices, or operational needs. Updated policies will be made available through our office and website, and continued care with Plum Pediatrics constitutes acknowledgment of the most current versions.

Included Policies

• Notice of Privacy Practices (HIPAA)

  Explains how your child’s Protected Health Information (PHI) is used, shared, and protected, as well as your rights regarding access and confidentiality. 

• Financial Policy

  Outlines payment expectations, insurance responsibilities, billing practices, and policies related to cancellations, balances, and collections. 

• Vaccine Policy

  Describes our commitment to safe, evidence-based immunization practices, including accepted vaccine schedules and requirements for continued care. 

• Wellness vs. Sick Visit Policy

  Provides clarity on how different visit types are defined and billed, including combination visits and how insurance may process these services.